Standard Disclaimer: There are links to non-Microsoft websites. I will keep working with you until it's resolved. Feel free to ask back any questions and let us know how it goes. Where did you buy it? Is it still within a year of purchase so you can contact Acer Support under the included Support, Repair and Replacement warranty? If there is no OEM-BIOS key then it has no factory Activation as almost all Acer laptops do. You can install and run ProducKey: to read the OEM-BIOS key, insert that in Activation Settings. ![]() If the PC came from factory with Windows 10 it should have the Product Key embedded in the UEFI chip on motherboard. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.ĭid you actually change hardware on the PC, or just try that in the troubleshooter?
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